Peter Drucker, one of the fathers of management theory, once said: "Knowledge has to be improved, challenged, and increased constantly, or it vanishes". The ever-increasing complexity of business and IT environments have created new challenges for business and technical users alike, to always keep their knowledge up-to-date if they want to perform to the levels that is expected of them. That is why OpenText has designed a series of training courses, specifically targeting the needs of the different groups in your organization.
Training for end-users
This training covers all the operations and procedures that end-users will require for their daily use of our solutions in the context of your business operations. Our team will work with you to create custom courses which will be tailored to the technical proficiency and the business functions of the attendants.
Training for administrators
This training is available in 2 levels: basic and advanced. The basic level covers all aspects of the installation, use and basic troubleshooting procedures of our solutions. The advanced training explores complex installation scenarios, performance optimization techniques and expert usage and troubleshooting.
Training for license managers
This short program can be integrated in the administrator training or taken separately. It handles all legal, logistical and technical aspects related to keeping your licenses in compliance with the OpenText license agreement.
Webinars on demand
If setting up formal training classes does not fit your organization's model (for geographical or scheduling reasons for instance), we can create custom videos targeting a specific topic for you to make available to your resources on an on-demand basis.